Shipping policy

Effective Date: 03/04/2026

1. Order Processing

Orders are processed within 1–3 business days (excluding weekends and holidays).

You will receive a confirmation email once your order is placed and a tracking number once shipped.

2. Shipping Time (United States)

Estimated delivery time:

• Standard Shipping: 5–10 business days

Shipping times are estimates and may vary due to carrier delays or high demand periods.

3. Shipping Fees

Shipping costs are calculated at checkout unless stated otherwise.

4. Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.

5. Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us at:
contact@haloalight.com

We will assist in filing a claim with the carrier.